Safe & Responsible Play

Responsible Gaming at 96c — Play Smart, Stay Safe

At 96c, we believe that gaming should always be fun, never a burden. Our responsible gaming programme gives every player in Bangladesh the tools, knowledge, and support they need to stay in control and enjoy the 96c experience the right way.

18+ Only Self-Exclusion Available Deposit Limits
96c Responsible Gaming Commitment
Player Protection Tools100%
Underage Access Prevention100%
KYC Verification Coverage100%
Support Response Rate98%
Self-Exclusion Enforcement100%
18+
Minimum Age to Play on 96c
24/7
Support Available for Players
5+
Player Protection Tools
0
Tolerance for Underage Gambling

Gaming Should Be Fun, Not a Problem

96c is more than just an online casino — it is a platform built on trust, fairness, and genuine care for its players. Responsible gaming is not a box we tick to meet regulations. It is a core part of how 96c operates every single day.

For most players in Bangladesh, 96c is a source of entertainment — a place to enjoy live casino games, slots, and sports betting after a long day. And that is exactly what it should be. But we also know that for a small number of people, gambling can become a problem. When that happens, 96c wants to be the first to help, not the last to notice.

That is why 96c has built a comprehensive responsible gaming framework that includes deposit limits, session time reminders, self-exclusion options, and a dedicated support team trained to assist players who may be struggling. Every tool we offer is free, easy to use, and available directly from your 96c account settings.

We're Here for You: If you ever feel that gambling is affecting your daily life, your relationships, or your finances, please reach out to the 96c support team at [email protected]. We will listen without judgement and help you find the right path forward.
1
Only gamble with money you can afford to lose
Never use rent money, savings, or borrowed funds to play on 96c. Set a budget before you start and stick to it.
2
Set time limits and take regular breaks
It is easy to lose track of time when you are enjoying a game. Use 96c's session reminders to keep your play sessions healthy.
3
Never chase your losses
Losing is a normal part of gambling. If you find yourself increasing bets to recover losses, that is a warning sign. Step away and take a break.
4
Keep gambling separate from your emotions
Do not gamble when you are stressed, upset, or under the influence of alcohol. Emotional gambling leads to poor decisions and bigger losses.
5
Treat gambling as entertainment, not income
96c games are designed for fun. The house always has an edge. Never rely on gambling winnings as a source of regular income.

96c Tools That Keep You In Control

Every responsible gaming tool on 96c is free, instant, and built directly into your account. No forms, no waiting — just real protection when you need it.

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your 96c account. Once your limit is reached, 96c will automatically block further deposits until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.

Session Time Reminders

96c can send you a notification after you have been playing for a set amount of time — 30 minutes, 1 hour, or any interval you choose. These reminders help you stay aware of how long you have been playing and encourage healthy breaks.

Cool-Off Period

Need a short break from 96c? You can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to log in or place bets. The cool-off activates instantly.

Self-Exclusion

If you feel you need a longer break, 96c offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. Once self-exclusion is activated, your account is locked and you will not receive any marketing communications from 96c during the exclusion period.

Loss Limits

Set a maximum amount you are willing to lose in a given period. When your losses reach the limit you have set, 96c will prevent further play until the period resets. This tool is especially useful for players who want to keep their gaming spend predictable.

Reality Checks

96c's reality check feature displays a pop-up at regular intervals showing how long you have been playing and your net win or loss for the session. This keeps you grounded in the reality of your gaming activity and helps prevent the "time warp" effect of extended play.

Warning Signs of Problem Gambling

Problem gambling does not always look the way people expect. It rarely starts with dramatic losses — it usually begins with small changes in behaviour that are easy to overlook. 96c wants every player to be aware of the early warning signs so they can take action before things escalate.

If you recognise any of the signs listed here in yourself or someone you know, please do not ignore them. Reaching out early makes a real difference. Contact 96c support or speak to a trusted friend or family member.

Important: Experiencing one or two of these signs occasionally does not necessarily mean you have a gambling problem. But if several of these signs are present regularly, it is worth taking a closer look at your relationship with gambling.
Talk to 96c Support

Spending more money on gambling than you originally planned, or more than you can comfortably afford.

Feeling restless, irritable, or anxious when you try to cut down or stop gambling.

Chasing losses — continuing to gamble in an attempt to win back money you have already lost.

Lying to family members or friends about how much time or money you spend on gambling.

Neglecting work, studies, or family responsibilities because of time spent gambling.

Borrowing money or selling possessions to fund gambling activity.

Gambling to escape problems, stress, depression, or feelings of helplessness.

Feeling preoccupied with gambling — constantly thinking about past sessions or planning the next one.

Is Your Gambling Still Under Control?

Answer a few quick questions to get a sense of where you stand. This is not a clinical assessment — it is a simple tool to help you reflect on your gambling habits.

1. In the past month, have you spent more on gambling than you intended?
Never Sometimes Often Always
2. Have you tried to cut back on gambling but found it difficult?
Never Once or twice Several times Regularly
3. Has gambling caused tension or arguments with people close to you?
No Once A few times Frequently
4. Do you gamble to escape stress, anxiety, or negative feelings?
Never Rarely Sometimes Often

How to Activate Responsible Gaming Tools on 96c

Setting up your responsible gaming preferences on 96c takes less than two minutes. Here is exactly how to do it.

Step 1 — Log In

Log in to your 96c account using your registered email and password. If you do not have an account yet, register at 96c in under two minutes.

Step 2 — Open Settings

Click on your profile icon in the top right corner of the 96c platform and select "Account Settings" from the dropdown menu.

Step 3 — Find RG Tools

Navigate to the "Responsible Gaming" tab within your account settings. All available tools — deposit limits, cool-off, self-exclusion — are listed here.

Step 4 — Activate & Save

Select the tool you want, enter your preferred settings, and confirm. Most tools activate instantly. You will receive a confirmation email from 96c.

Need Help? If you cannot find the responsible gaming settings or need assistance activating any tool, contact the 96c support team at [email protected]. Our team is available 24/7 and will help you set up the right protections for your account.

Responsible Gaming FAQ

Quick answers to the questions 96c players ask most often about responsible gaming tools and policies.

Log in to your 96c account, go to Account Settings, and select the Responsible Gaming tab. From there, choose "Deposit Limits" and set your preferred daily, weekly, or monthly limit. The limit takes effect immediately. If you want to lower your limit, the change is instant. If you want to raise it, there is a mandatory 24-hour waiting period to give you time to reconsider.

A cool-off period is a short-term break of 24 hours, 7 days, or 30 days. It is designed for players who want a temporary pause. Self-exclusion is a longer-term measure — 6 months, 1 year, or permanent — for players who feel they need a more serious break from gambling. During self-exclusion, your account is fully locked and you will not receive any promotional communications from 96c.

No. Self-exclusion on 96c is a firm commitment. Once activated, it cannot be reversed before the exclusion period ends. This is intentional — the purpose of self-exclusion is to provide a genuine barrier during a difficult period. When the exclusion period expires, you will need to contact 96c support to reactivate your account, and there is a mandatory 24-hour reflection period before access is restored.

No. When you activate a cool-off period or self-exclusion on 96c, all marketing communications are automatically suspended for the duration of your break. You will not receive any promotional emails, SMS messages, or in-platform notifications about bonuses or offers. This is part of 96c's commitment to responsible gaming.
Play Responsibly with 96c

Ready to Play? Start Smart.

Join thousands of players in Bangladesh who enjoy 96c the right way — with clear limits, full control, and the confidence that comes from knowing 96c has their back. Register today and set up your responsible gaming preferences from day one.

18+ only  |  Please gamble responsibly  |  Terms and Conditions apply